Seminar Cover Your A$$
Product description
Date: 10/12/25 Sunday this Fall Time: 10 am-3pm Location: Groomerverse
Prevent liability, negative reviews and customer attrition in this comprehensive collection of seminars for a day event covering a variety of topics to help you manage stress and avoid liability issues.
The series includes
10am-11:30am Stress: It's Not Good for Anyone
11:30-Noon Customer Service Communication during Stressful Situations
Noon-1 pm Lunch (included) and Networking
1pm-2:30pm Should He Stay or Should He Go
2:30pm-3pm Cover your A$$ tips to include in the grooming release form
This in-person seminar series with Lisa Herbold, and Hollus Gessler covers topics that can save a pet's life and prevent client miscommunication. Discover the various stresses and health issues that can impact the grooming routine and understand when it's appropriate for the client to consult a veterinarian. Educate yourself on the factors that may require professional medical intervention or modifications to the groom while learning stress reduction techniques.
Highlights
- Overview of major grooming stresses to the groomer and the furry client.
- Overview of common health issues.
- How to modify a groom for health concerns and stress
- Normal health parameters.
- When to stop a groom and send home.
- What veterinarians need to know.
- Communicating with clients.
- Improving the grooming release form
About the Instructor
Lisa Herbold, ICMG, MPAe, MGBS, CAH, PGC, FFC, PTI, and author of Pet Health & Safety Guide, likes to meld her knowledge as an educator and groomer with her knowledge as a veterinary technician to better educate groomers on the health needs of pets. Her goal is to improve how groomers are trained to handle health concerns and emergencies, thus making grooming safer for the pet.
Find out More Information with Lisa at:
Seminar Cover Your A$$